Mobile Servicing

Mobile Servicing

Mobile Servicing

Flexible services that fit your customer needs

Your customer does not have the internal resources to manage all the needs created by the introduction of your client’s mobile request (smartphones to order, SIM cards to activate etc.) within the company.

Internal resources cannot keep up with the continuous evolution of these mobile devices and solutions. Assistance and support is needed in the deployment of mobile solutions.

Advantages

Our mobile servicing advantages
  • Dedicated, competent resources with experience in the management of mobile solutions. A basic offer complemented with multiple options based on the customer's needs.
  • Extensive advice and availability 5 days a week.
  • Support for number portability and new activations of SIM cards
  • Configuration of new SIM cards
  • Configuration of devices so that they can be used on the Proximus network
  • Operational contact point for the service project.
  • Copy of user data on the devices
Mobile Business Services Pro is made available to support you in projects linked to
  • Mobile devices configuration
  • Mobile data configuration
  • Data copy on mobile device
  • User/Fleet management
  • Blackberry or other smartphones configuration   
  • Private usage/ Proximus budget configuration